If you're not entirely satisfied with your online purchase, you have the option to return the product for an exchange. To qualify for an exchange, you must initiate the claim within 7 days of purchase, and the package must reach our office within that time frame.

To initiate an exchange, please contact us at support@shopnadurra.com. 

If your return or exchange request is accepted, we will provide detailed instructions for sending back your package. 

For any inquiries related to returns or exchanges, feel free to reach out to us at support@shopnadurra.com.

Damages and issues:

Upon receiving your order, please inspect it and promptly contact us if the item is defective, damaged, or if you receive the wrong item. This allows us to assess the issue and take corrective action

Policy on refund:

Please note, we do not facilitate refunds.